HiClinic answers every call, text, DM and message in seconds, then books the patient in — nights, weekends, and holidays.
Every call, text, chat and review — answered for you and captured in one unified inbox.
Warm, natural and instant — HiClinic greets each caller, answers their questions and books them in before they hang up. 24/7, no hold music.
Missed a call or a follow-up? HiClinic calls and texts back in seconds, confirms the visit, and wins back patients who drifted away.
The on-site assistant answers questions in plain language and books the visit right there — no forms, no callbacks, no drop-off.
Real two-way conversations over SMS and WhatsApp — the channels patients actually reply to — with reminders and confirmations on autopilot.
HiClinic answers Instagram and Facebook messages and comments around the clock — and books the appointment right inside the chat.
HiClinic asks happy patients for a Google review at the perfect moment, then replies to every review that comes in — protecting the name you’ve earned.
Calls, texts, web chat, WhatsApp, social DMs and reviews land in a single thread per patient — so nothing slips and your team replies in seconds.
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Patients self-schedule in real time while HiClinic backfills cancellations and gaps — so your front desk stops playing phone tag.
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Calls answered, appointments booked, reviews earned and dollars recovered — clear proof of ROI in one view.
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HiClinic syncs into your booking system and EMR — no rip-and-replace.
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A practicing physician who watched his own front desk lose patients to a ringing phone. He built HiClinic so no clinic has to lose another.
A growth specialist who has scaled service businesses for 15+ years. He builds the systems that grow a clinic without agencies or wasted ad spend.
No sales spin — just what clinic owners actually want to know before they hand us their front desk.
No. Callers hear a warm, natural voice that listens and responds like a good front-desk teammate. Most don't realize they weren't talking to a person — the ones who do are just glad someone picked up.
It hands the call to your team. If a caller is confused, upset, or asks a medical question, HiClinic steps aside and transfers to a person — it never guesses and never argues.
In most cases, yes — HiClinic already connects to the EMRs and calendars clinics use most. On your demo we'll confirm your exact setup before you commit to anything.
Patient information is encrypted in transit and at rest, and only your clinic can see it. We build with PIPEDA in mind and never sell or share your data.
Days, not months. We set it up with your greeting, services and calendar, and you approve exactly how it sounds before it ever takes a call.
No — it backs them up. Your team stops drowning in the phone and voicemail, and spends their time on the patients already in front of them.
No. Start with a free trial and stay month to month. Cancel anytime — though most clinics stay once they see the calls they were missing.
