HiClinic’s AI Receptionist answers calls instantly, handles common optometry questions, books appointments, and captures patient information 24/7, so your team can focus on delivering exceptional care while AI handles the phones. It’s the piece of optometry software that finally takes the phones off your team’s plate.
Answer every call, even after hours
Provide instant responses to patients looking for appointments, emergency requests, consultations, and more; day or night.
Book appointments automatically
Let patients schedule appointments directly during the call without waiting for your front desk to become available.
Keep your schedule full without adding more admin work.
HiClinic’s optometry care software sends automated reminders, recall notices, and follow-ups that bring overdue patients back to your clinic without your team chasing anyone.
Built for busy clinics. Loved by the teams using it.
See how clinic teams use HiClinic to respond faster, stay organized, and create a smoother experience for every patient.
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Before HiClinic we were losing patients to voicemail every single day. Now every call gets answered, and the appointment is already on the calendar before I’ve even seen the missed-call notification.
Most clinics ask the same questions before switching platforms. Here’s what to know before starting your free trial.
The best AI receptionist for optometrists should make it easier to manage patient calls without creating more work for the front desk. HiClinic's AI receptionist answers inbound calls, handles common questions, captures patient information, and helps patients book appointments with less back-and-forth. It can also follow up on missed calls by text, helping optometry practices stay connected with patients who may otherwise contact another clinic.
It answers every call and message instantly, books and reschedules appointments straight into your calendar, and captures each patient's name, number and reason for calling — so your front desk isn't stuck choosing between the phone and the patient in front of them.
Yes. After a visit, HiClinic can text patients a direct link to leave a Google review, and any replies land back in the same unified inbox your team already checks.
No — it backs them up. Your team stops drowning in calls and voicemail during busy patient-facing moments, and steps in for anything that needs a human touch, like clinical questions or sensitive conversations.
